Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At True Fortune Casino, we believe that gambling should be enjoyed as entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
By accessing True Fortune Casino, you confirm that you are at least 18 years of age (or the legal gambling age in your jurisdiction). Gambling is strictly prohibited for anyone under the legal age limit in the United Kingdom.
We are committed to preventing underage gambling and reserve the right to request verification of your age at any time.
Warning Signs of Problem Gambling
Please be aware of the following signs that may indicate a gambling problem:
- Chasing losses: Continuing to gamble to recover money you've lost
- Hiding your gambling: Keeping your gambling activities secret from friends or family
- Spending more than planned: Regularly gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or important personal commitments due to gambling
- Financial strain: Borrowing money, using credit cards, or facing debt due to gambling
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Failed attempts to stop: Trying to cut back or quit but being unable to do so
- Tolerance: Needing to gamble with increasing amounts to achieve the same excitement
- Relationship problems: Conflicts with family or friends over your gambling
If you recognize any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Protections
True Fortune Casino provides the following tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set automatic breaks or log-off times to manage your playing duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period
To activate any of these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available. The following organisations offer free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gamblers and their families. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme for online gambling in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings across the UK. www.gamblersanonymous.org.uk
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | National Helpline: 1-800-522-4700
If You Need Help
If you believe you have a gambling problem, please reach out for help today. There is no shame in asking for support—problem gambling is a treatable condition, and recovery is possible.
Contact one of the organisations listed above, speak to your GP, or call a helpline immediately. Your wellbeing is important to us.